Privacy Policy
Last updated: 2 September 2026
This Privacy Policy explains how CLEVORA Rugs, operated by C. L. INTERNATIONAL, collects and uses information when you visit clevorarugs.com, place an order or contact us.
Information We Collect
- Name, billing and shipping address, email address and telephone number.
- Order details, selected products, sizes, custom requirements and customer communications.
- Payment status and transaction references supplied by the payment provider. We do not intend to store complete card or banking credentials on our website.
- Technical information such as IP address, browser type, device information, cookies and website activity used for security and site operation.
How We Use Information
- To process, verify, customise, dispatch and support orders.
- To communicate order status, tracking, returns, refunds and customer-service responses.
- To prevent fraud, maintain security, comply with tax and legal obligations and improve our website.
- To send promotional communication only where permitted; you may request that it stop.
Sharing of Information
We share information only as reasonably necessary with service providers such as payment gateways, banks, FedEx or other logistics partners, website hosting, email and professional advisers; with government authorities where legally required; or in connection with a lawful business transfer. We do not sell personal information.
Payments
Online payments are processed by enabled third-party payment providers under their own privacy and security practices. Cash on Delivery is available only for eligible Indian addresses and may require order verification.
Cookies
Our website may use essential cookies for the cart, checkout, account login, security and preferences, and limited analytics cookies where enabled. Browser settings can control cookies, but disabling essential cookies may prevent checkout or account features from working.
Retention and Security
Information is retained for as long as reasonably required for orders, support, fraud prevention, accounting, tax and legal obligations. We use reasonable administrative and technical safeguards, but no online system can guarantee absolute security.
Your Choices and Rights
You may request access, correction or deletion of eligible personal information, subject to records we must retain by law. You may also opt out of non-essential marketing communication by contacting us.
Contact and Grievance
C. L. INTERNATIONAL
Goppur, Gopiganj, Bhadohi, Uttar Pradesh 221303, India
GSTIN: 09AMVPK1065A1Z2
Phone: +91 9305640543
Email: support@clinternational.in
Proprietor and contact person: Sanjay Kumar Maurya